Help after purchase of a freestanding microwave
You bought a new microwave. Nice! Of course, you want to know how to use the microwave and how to keep it clean. You can read the advice of our experts to find answers to frequently asked questions about microwaves here.
Hand over old freestanding microwave
Your new microwave is on its way and will be delivered by PostNL. To hand over your old product, there are 2 options. You can bring it to a PostNL point, or hand it over to the delivery driver. Do you want to hand over your old microwave to the delivery driver? Make sure the old product is in a box and that you stick a filled-in shipping label onto the box. The delivery driver will take it with them.
Don't remove the cardboard plate
There's a cover plate on the inside of your microwave that looks like a cardboard sheet. Although it looks like packaging material, this so-called mica plate shouldn't be removed. The plate protects the microwave oven from short circuits and fire hazards. Is the plate damaged or did you remove it by accident? Don't use the microwave, because moisture can reach the waveguide.
Useful for use
There are a few things that are helpful to know about your new microwave. What do all those symbols mean exactly and which functions do you need for which dish? And how do you keep your microwave clean so that you can enjoy it for a long time? In our articles, we'll explain what to keep in mind when using it.
Problems with your microwave
You can have several problems with your microwave. Sometimes, it'll just turn off or cause a short circuit. That's a bummer, but your microwave usually isn't broken. Does the exterior of your microwave get hot or does it make a lot of noise? This often isn't a problem either. In the articles below, you'll find solutions for common problems with your microwave.
