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You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

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COOLBLUE HAMBURG

Get personal advice
Exchange, returns, and help after purchase
Pick up your order

COOLBLUE HAMBURG

Aisle be there for you.
Get personal advice
Exchange, returns, and help after purchase
Pick up your order

Visit Coolblue Hamburg

Gänsemarkt 45
20354 Hamburg
Currently closed.
Open today from 10:00
Opening hours
Friday 10:00 - 20:00
Saturday 10:00 - 20:00
Sunday closed
Monday 10:00 - 20:00

Accessibility

Coolblue Hamburg is located centrally and is easy to reach by car, bike, or public transport.
Gänsemarkt 45
20354 Hamburg
Personal advice, also by appointment
  • Personal advice, also by appointment
  • Order pickup
  • Exchanges, returns, and help with use

Pick up your order

You can reserve your product online, and we'll have it ready for you in the store. Is the product in stock? Then you can pick it up today. Otherwise, it's ready for you tomorrow. We'll hold your product for 5 days.

  • Reserve the product online
  • Pick it up today or tomorrow
  • You only have to pay in the store

Which products are in stock in Hamburg?

Personal advice, also by appointment
  • Personal advice, also by appointment
  • Order pickup
  • Exchanges, returns, and help with use

Get personal advice

At the store, our experts will help you make the best choice for you. We're happy to answer all your questions about our products and their accessories. You can experience the products yourself by seeing, feeling, and hearing the products.

Make an appointment to get help even faster

  • Get personal advice from our experts
  • See and compare more than 1000 products
  • You don't have to wait and we'll help you right away

Frequently asked questions

When are you open?

Our store in Hamburg is open from Monday through Saturday. Our opening hours can vary on holidays. View our most up-to-date opening hours at the top of this page.

How accessible is the store?

The store is accessible to wheelchair users. The entry and aisles are 90cm wide and barrier free. There's a wheelchair accessible toilet and you can access the other floors with the elevator or escalator. The announcements are visual and auditory and service dogs are welcome, of course.

Which products can I view in the store?

You can experience more than 1000 products in our store in Hamburg. You can find smartphones, computers, tablets, smartwatches, televisions, headphones, washing machines, kitchen appliances, coffee machines, and more.

Can I pay with cash?

Of course. Just drop by to place an order and pay with card, credit card, or cash.

How can I pick up my order in the store?

You can choose 'Pick up in the store' when you order. If the product is in stock in Hamburg, you can pick it up today. Otherwise it's ready for you tomorrow. You can pay in the store.

Can I contact the store directly?

No, you can't call or email the store directly. If you can't find an answer to your question here, our Customer Service is happy to help you. Also with questions about the store.

What else you can do in the store

Exchanges and returns

We're also happy to help you after purchase. We'll answer all your questions in our store. Together, we'll find the best solution to your problem.

Work at Coolblue Hamburg

Work at our store in Hamburg and make our customers smile. We'll welcome you with great colleagues, room to learn, and plenty of variety.

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