Written by Jesper
Edited on
5 May 2023
·
07:29
How do you prevent your Samsung from turning off?
Does your Samsung often turn off suddenly? You can often solve this problem yourself with an update or reset. In this article, we'll explain how to do this with 3 tips.
Tips for if your smartphone suddenly turns off
There are different solution to a Samsung smartphone that turns off suddenly. Go through the tips below from top to bottom.
- Tip 1: restart
- Tip 2: update your smartphone
- Tip 3: perform a hard reset
Tip 1: restart
In some cases, a soft reset can help your smartphone. This means that you restart your device. Go through the steps below:
1: press and hold the standby and volume down button at the same time 2: release them when the device turns off 3: turn the device on again by pressing and holding the standby button
Tip 2: update your smartphone
Sometimes, your smartphone turns off because it doesn't have the latest software. Usually, you'll see a large notification in the setting menu if there's an update available. Don't see it? Go through the following steps and check whether there's an update available.
1: make sure that the device is charged up to 60% at least. If it's not, charge the phone. 2: go to 'Settings' by tapping the icon with the gearwheel. 3: scroll down and choose 'Software update'. 4: choose 'Download and install'. Your phone will now search for any available updates. 5: is there an update available? Tap 'Install now'.
Tip 3: perform a hard reset
With a hard reset, you reset your smartphone to factory settings. So be sure to make a backup first, or you'll lose your apps, photos and files.
1: go to 'Settings' 2: choose 'Backup and reset 3: tap 'Factory data reset' 4: select 'Reset device'
In the article below, you'll find an extensive step-by-step guide to perform a hard reset.
