Written by Mark
Edited on
14 October 2025
·
11:12
How do you solve connection problems with your SteelSeries Arctis 9x?
You want to game online on your Xbox console with your Arctis 9x gaming headset. But, you're having problems with the connection or hear white noise while gaming. It often helps to reset your Arctis 9x. In this article, we'll explain how to do this exactly. That way, you'll soon game with the best possible sound again.
This is how you reset your Arctis 9x headset
You reset the headset in 2 simple steps.
Step 1. Reset your headset.
Step 2. Reconnect your headset.
Step 1: reset your Arctis 9x
You can reset the Arctis 9x via a hole in the bottom of the ear cushion. Go through the following steps to reset your headset.
- Remove the right ear cushion.
- Press the hole with the reset button with a needle.
- Press and hold the button in the hole for at least 1 second.
Your Arctis 9x has now been reset, you can reconnect it.
Step 2: reconnect your Arctis 9x
The way you connect the Arctis 9x differs per Xbox console. You should press and hold the sync button on the console and the 'on' button of the headset. If you do this, the Arctis 9x will connect to your console. Need a little more help? Read the following article.
