Written by Julia
Edited on
3 December 2024
·
15:08
3 tips if the audio of your Xiaomi smartphone doesn't work
Is there no sound coming out of your Xiaomi smartphone or can't leave any messages? That means that there's a problem with your microphone or sound. That's very unfortunate if you want to make a call, for example. In this article, we'll give you 3 tips to solve this problem.
3 tips for solving problems with your audio
Are you having problems with your microphone or sound? You can often solve this with one of the tips below.
- Tip 1: perform a soft reset.
- Tip 2: update your smartphone.
- Tip 3: perform a hard reset.
Tip 1: perform a soft reset
It might help to reset your Xiaomi with a soft reset. Go through the following steps for this:
- Press and hold the standby button.
- Release the button when the device turns off. This happens after about 10 seconds.
- Turn the device back on by pressing and holding the standby button.
Tip 2: update your smartphone
Sometimes, a function doesn't work because your phone doesn't have the latest software. Go through these steps to update your device.
- Make sure your phone is at least charged to 60%. If it's not, charge the device.
- Check if your smartphone is still connected to WiFi.
- Go to 'Settings'. That's the icon with the gearwheel.
- Scroll down and choose 'About this phone'.
- Tap on the 'MIUI version' tile. You can find this tile at the top right of your screen. The device will now check if there's an available update.
- Is there an update available? Tap 'Download update'.
- Is the download complete? Tap 'Restart now'.
Tip 3: perform a hard reset
With a hard reset, you revert the device to factory settings. This action is irreversible, so try the other tips first.
- Make a backup of your data. If you don't, you'll lose all your apps, files, and photos.
- Check if the battery is at least 60% charged or connect it to the charger.
- Tap the gearwheel icon to go to 'Settings'.
- Choose 'About this phone'.
- Tap 'Factory settings'.
- Then, tap the 'Delete all data' button at the bottom of the screen.
- Enter your PIN code and confirm your choice.
- A pop-up will appear. Wait 10 seconds, then tap 'Next'.
- On the next pop-up, wait 10 seconds again and tap 'OK'.
- Your device will now restart.
