Written by Caitlin
Edited on
17 November 2025
·
15:07
What's a Second Chance product?
A Second Chance product has had a previous owner. The customer has returned or exchanged it for another product. It could also be a showroom mode or a product from an old subscription. We can no longer sell it as new, which is why you'll receive a nice discount. In this article, you'll read what a Second Chance product is exactly and what you can do with it.
What's a Second Chance product?
A Second Chance product has had a previous owner. The customer has returned or exchanged it for another product. It could also be a showroom mode or a product from an old subscription. We can no longer sell it as new, which is why you'll receive a nice discount. In this article, you'll read what a Second Chance product is exactly and what you can do with it.
How were Second Chance products used?
What's a returned product?
A returned product was used by a customer for a short time. Think of someone who wants to check whether the coffee machine fits on their counter. Sometimes, a customer decides to send the product back. We thoroughly check and clean it. If necessary, we also repair it. It then deserves a second chance and is sold again.
What are showroom products?
Showroom products were in our store. Customers viewed and tested them there. For example, headphones someone tried on to see if they're comfortable and have good sound. Or a fridge that's in the store so you can see how large it is and how many drawers it has. Before the products are sold as Second Chance, we check them with much care.
What's an old subscription product?
An old subscription product was in a customer's house for a maximum of 3 years. After canceling their subscription, the product is returned to our warehouse. We check it thoroughly, clean it, and repair it when necessary. You'll receive an extra discount, because we want to make it attractive to make this sustainable choice.
Get a discount on Second Chance products
A Second Chance product has already been used or has light traces of use. That's why you can order Second Chance products for a nice price. The discount depends on how long the product has been used, where it came from, and in which state it is. Showroom products or old subscription products usually have a higher discount than return products, for example. We also look at how much we have left in stock. Cashbacks and other promotions with free accessories aren't applicable to Second Chance products.
Go green
We think it's a waste if products that works well are thrown away. With Second Chance products, we prevent this. We check each Second Chance product thoroughly. If necessary, we repair the product and clean it. After that, it gets a second chance. That's better for the environment and your wallet.
