eufy Video Doorbell Dual 2 Pro with HomeBase 2
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Product number | 892416 | |
|---|---|---|
Manufacturer code | E8213G11 | |
Brand | eufy | |
Warranty | 2 years | |
Processing of your defect | Carry-in warranty |
Video doorbell | ||
|---|---|---|
Type of image definition support | QHD (1440p) (2K) | |
Video resolution width | 2560 pixels | |
Video resolution height | 1920 pixels | |
HDR support | ||
Frames per second | 15 fps | |
Horizontal viewing angle | 160 ° | |
Vertical viewing angle | 90 ° | |
Optical zoom function | ||
Fisheye | ||
Night mode | ||
Infrared light range | 5 m | |
Image quality according to customers | Excellent |
Review event | ||
|---|---|---|
Motion detection sensor | ||
Built-in microphone | ||
2-way audio | ||
Facial recognition | ||
Storage options | Cloud, Internal memory | |
Storage expandable | ||
Store maximum period of local images | 30 days | |
Number of days you can view for free | 30 days | |
Subscription needed for full use | ||
Recording function | ||
Cloud recording function | Paid | |
Year introduced | 2022 | |
Introduction month | February |
Built-in WiFi | ||
|---|---|---|
Controls via app | ||
Controlled via Apple app | ||
Controlled via Android app | ||
Smart home platform | Amazon Alexa, Google Assistant, Google Home | |
Power supply type | Power grid, Rechargeable battery | |
Average battery life | 180 days | |
Installation ease according to customers | Average |
Height | 16,5 cm | |
|---|---|---|
Width | 5,5 cm | |
Depth | 2,97 cm | |
Color | Black | |
Material | Plastic | |
Water-resistant | ||
IP certification | IP65 |
Internet connection required | ||
|---|---|---|
Manufacturer account required | ||
Multi-factor authentication | ||
Usage possible without cloud environment manufacturer | ||
Expected date of last security update | September 2025 | |
Expected frequency security updates | Each quarter | |
Personal information required | ||
Type of information required | Country stored data, Voice commands |
anything for a smile
Doorbell connector type | Current doorbell wiring, Wireless | |
|---|---|---|
Review event | ||
2-way audio | ||
Subscription needed for full use | ||
Type of image definition support | QHD (1440p) (2K) | |
Smart home platform | Amazon Alexa, Google Assistant, Google Home | |
Storage options | Cloud, Internal memory |
According to our doorbell expert
This doorbell has 2 cameras, so you won't miss a single thing and can see exactly who and what's at your door.
The doorbell distinguishes acquaintances, strangers, pets, and packages.
Thanks to the rechargeable battery, the doorbell can be installed both wirelessly and wired.
The 16GB internal memory of the base station isn't expandable.
You need a strong WiFi signal where you'll install the doorbell.
5 stars
114
4 stars
97
3 stars
24
2 stars
13
1 star
1
Installation ease
Image quality
Functionality
Quality of the image is good enough to be able to see who is at the door. Because it has facial recognition and human recognition, you are less likely to receive a false report. Because there are 2 cameras on it, the bell consumes a lot of power, so that the bell runs empty and cannot be recharged sufficiently with a transformer of 8VA. A minimum of 40VA is recommended, but standard bell transformers in the Netherlands are not that heavy. There is no support for HomeKit and Google Assistant is flawed. If motion is detected, the call button will not work. Hopefully this is a software issue and will be resolved later. Since amazon is the sales partner of eufy, you will not receive support if you cannot prove that you have bought from amazon. As a result, you can only get support via coolblue and not on the eufy/anker support forums. If you view the live camera images, it regularly freezes when you use the split view. Hopefully also a software problem that will be solved soon. As long as the bugs don't show up, a good and fine bell.
Jan Coenen
11 March 2022
Automatically translated from Nederlands
We got this product because we are often not at home for the packages and could tell them where to put it, but before the app is opened and you can record, they are already gone. For one patient, ringing the doorbell works, but the conversation is so delayed that you mix up half sentences and it doesn't work well either.
Sanny
7 January 2023
Automatically translated from Nederlands
Installation is easy. Doorbell is quite large but is easy to hang. Connected to 8V, 1A bell transformer. Seems to keep battery charged (though battery was suddenly 97%, but full again the next day). So never charge again! Camera quality is good, although people's faces are difficult to see with backlighting. Turning on HDR does not offer a solution. App works ok, but setting activity zones is difficult. You will receive a separately adjustable notification when the doorbell rings, so the doorbell notification can be easily distinguished from other notifications. Unfortunately, the bell went offline several times. Then the bell no longer works and you have to remove it from the wall and restart it. You will not receive a notification if the bell goes offline so you do not know when it stops working. Therefore unreliable. Moving the base station closer to the bell didn't help and WiFi is strong. Also had an issue that the bell only picked up 11 seconds per event, even though the person was still in the picture. Each event was 11 sec. Being able to manually set each event to be recorded for 1 minute, but you don't want that. Recording should stop when there is no more movement. Customer service is really very good! Couldn't solve the problems unfortunately, so I sent the bell back.
Kim Cillessen
18 July 2022
Automatically translated from Nederlands
