Insurance 1 year
Product number | 972309 | |
|---|---|---|
Manufacturer code | CP.SH.CR000864.01 | |
Brand | DJI | |
Warranty | 2 years | |
Processing of your defect | Via Coolblue |
According to our insurance for drones expert
You can replace your DJI Neo 2 for a fixed amount, no matter how severe the damage is.
Insure your drone for 1 year against error messages, signal interference, and damage from falls and water.
DJI Care Refresh isn't valid for Second Chance drones.
Theft isn't covered by the warranty.
Note: You have to link this service within 48 hours after you activate your drone. You can read exactly how to do this in our manual. This card is only suitable for the DJI Neo 2.
With the DJI Care Refresh Card Neo 2 (1 year), you get an extra service in case your DJI Neo 2 drone gets damaged. The Care Refresh Card is valid for 1 year. With this service, your drone will be repaired or replaced up to 2 times for a fixed fee. The cause of the damage doesn¿t matter. You pay € 32 each time. Even if it¿s completely broken. This way, you avoid a high bill. You don¿t pay any shipping costs in the region where you bought the card. Problems covered by the warranty include error messages, signal interference, collision damage, water damage, and fall damage. You may also lose your drone during a flight. In that case, you can request a new drone 1 time. This is covered by the Flyaway Coverage. You pay € 99 for a replacement drone.
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I have already been in contact with DJI once and received very polite and prompt assistance.
Remko Ebbeling
23 March 2026
Automatically translated from Nederlands
