Written by Jesper
Edited on
14 October 2025
·
11:10
Sell your old phone for a discount
At Coolblue, you can trade in your old phone for a discount on a new smartphone. Choose your new smartphone and trade in your old phone within 30 days in our store. We'll give you the trade-in value of your old phone as a discount. Selling your phone is good for the environment and your wallet.
What's your old phone worth?
The expert in the Coolblue store decides the height of the discount when you trade in your old phone. To do this, we check whether your smartphone still works well and if it has damage on the exterior. For example, it's worth less when your old phone has cracks or scratches on it. You can already estimate how much your old smartphone is worth. Note: this amount isn't definitive. the expert in the store always decides on the definitive trade-in value.
Trading in your phone: how does it work?
Do you want to sell your phone for a discount on a new smartphone? This is how it works:
- Choose your new smartphone. You can do this online or in the store.
- Transfer your data from your old to your new phone. That way, you don't lose apps, photos, or contacts.
- Delete all your accounts and turn off "Find my phone". Otherwise, we don't accept your device.
- Bring your old smartphone to the store within 30 days after your order. Take a valid form of ID with you as well.
- Our expert checks your old smartphone and calculates the trade-in value.
- Do you agree to this? We'll take your old smartphone. You'll receive the trade-in value on the same bank account you used to pay for your new smartphone within 7 days.
Trading in your phone is affordable and green
Are you going to trade in your old phone? You'll receive a discount on your new smartphone and you make a green choice:
- Your smartphone doesn't end up in the trash can, so less harmful substances end up in the environment.
- Valuable materials like gold and copper can be reused. This means less mining is needed, so there's less damage to natural areas.
- Your smartphone gets a second like with a new user. That way, manufacturers have to make fewer new smartphones. This reduces factory emissions and creates less demand for natural resources.
Frequently asked questions
Can I also send in my smartphone?
No, this isn't possible. You can only trade in at a Coolblue store. You can trade in your old smartphone here within 30 days after the purchase of your new device.
When will I receive the discount?
We'll transfer the discount to the bank account you used to pay for your new smartphone within 7 days after the trade-in.
Can I also trade in my phone without buying a new smartphone?
Yes, you can. You'll receive the trade-in value as CoolblueCredit. With this, you can pay for future orders from us. We'll add this credit to your Coolblue account and it's valid for a year.
Can I trade in my phone when it no longer works?
We only accept your old smartphone if it turns on without being plugged into the charger.
Article by Jesper
Upgrade Expert