Subscriptions

With a Coolblue subscription, you get a high-quality product that always works for a fixed amount per month. With free repairs or replacements, so you're never without one. After 1 year, you can cancel the subscription for free. We'll then pick up the product again, because it remains Coolblue's property. A subscription isn't a form of payment.

Contact our customer service if your product with subscription breaks. We'll make sure it's repaired or replaced quickly. Without worrying about warranty terms or repair costs. Within 2 working days, you have a working product again.

Yes, you can buy your subscription product from us after 12 months. Until that time, the product you use is property of Coolblue. Curious about how much it'd cost to buy your product? Contact our customer service. They can calculate the purchase price for you and make an offer. You're not obliged to accept the offer, of course.

Contact our customer service to provide your new address. This way, we'll know where to pick up your product when your subscription is finished. You can move your product with Coolblue subscription yourself.

Yes, that's possible. For this, send an email to abonnementen@coolblue.nl with the order number of your subscription. Provide use with the following information of the new owner: name, address, date of birth, email address, and phone number

The person that's taking over your contract will receive a payment request of €0.10 within 3 working days to verify the payment information. After paying this payment request, the transfer is done. From this point on, the installment amount is debited from the new bank account number every month.

You can do this by contacting our customer service. Do this within 14 days before we can collect your product. We'll make an appointment and pick up your product.

You can also cancel free of charge after 12 months and during the satisfaction guarantee. This is 30 days after taking out your subscription. Want to cancel your contract in between? That's possible, but you'll have to pay the remaining months of the first contract year. During the term, you can transfer your contract to someone else free of charge.

The costs for a subscription will be debited from your bank account automatically every month. Want to change your bank account number? You can do so easily by sending an email to abonnementen@coolblue.nl.